PLAY SAFE

Keep Gaming FunKnow Your Limits

baijid is committed to providing a safe, fair, and enjoyable gaming environment for all players in Bangladesh. Our Responsible Gaming tools give you full control over your play — set limits, take breaks, and reach out for help whenever you need it. 18+ only.

SSL-Secured Platform Self-Exclusion Available 24/7 Player Support 18+ Only

Gaming Should Always Be Enjoyable

Player-First Approach

Every feature on the baijid platform is designed with player welfare as a primary consideration. Our support team is trained to identify and assist players who may be experiencing difficulties.

Full Account Control

Set your own deposit limits, session time caps, loss limits, and wager limits directly from your baijid account settings at any time. You are always in control of how much you spend and how long you play.

Self-Exclusion Programme

If you feel that gambling is negatively affecting your life, you can activate a self-exclusion on your baijid account for periods ranging from 1 month to permanent closure. We take exclusion requests seriously and act on them promptly.

24/7 Confidential Support

Our player welfare support team is available around the clock via email at [email protected]. All responsible gaming enquiries are handled with complete confidentiality and without judgement.

Age Restriction Policy

Recognising Problem Gambling

Responsible Gaming Tools

Deposit Limits
Set a daily, weekly, or monthly cap on the total amount you can deposit into your baijid account via bKash, Nagad, Rocket, Upay, or crypto. Once a limit is set, it cannot be increased for 24 hours to prevent impulsive increases during a session.
Set in Account Settings or via support email
Loss Limits
Define the maximum amount you are comfortable losing over a given period. When your net losses reach this threshold, baijid will automatically prevent you from placing further bets until the limit period resets, giving you a mandatory cooling-off window.
Set in Account Settings or via support email
Wager Limits
Cap the total stake amount you can place across all bets and games per session, per day, or per week. This tool is particularly useful for players who enjoy high-frequency betting on cricket matches or slot games and want guardrails on total exposure.
Set in Account Settings or via support email
Session Time Limits
Set a maximum duration for each gaming session. When the time limit is reached, baijid will log you out automatically. A session time reminder notification is also sent 10 minutes before your limit is reached, giving you advance notice.
Set in Account Settings
Time-Out / Cool-Off
Take a short break from gambling by activating a time-out period of 24 hours, 48 hours, 7 days, or 30 days. During this period your account is suspended for all betting and gaming activity. You will not receive any promotional communications while on time-out.
Request via [email protected]
Self-Exclusion
Permanently or long-term exclude yourself from the baijid platform for periods of 1 month, 3 months, 6 months, 1 year, or indefinitely. Self-exclusion cannot be reversed during the active exclusion period. All pending withdrawals are processed and your account is fully locked.
Request via [email protected]

Deposit and Spending Limits

Self-Exclusion Programme

Time-Out and Cool-Off Features

Support Resources and Contacts

baijid Player Welfare Team

Email our dedicated responsible gaming team at [email protected] with the subject line "Responsible Gaming Help". We respond within 2 hours and will connect you with the right support path — whether that is setting a limit, activating a time-out, processing a self-exclusion, or simply having a confidential conversation about your concerns.

Live Chat Support

Access live chat directly from the baijid platform for immediate assistance. Our support agents are available 24/7 and can escalate your conversation to our player welfare specialists instantly if needed. Live chat is the fastest route if you need an account action taken right away, such as an emergency time-out.

Talk to Someone You Trust

Sometimes the most powerful first step is speaking openly with a family member, a close friend, or a religious leader whose counsel you value. Many people in Bangladesh have found that sharing their concerns with a trusted person significantly reduces the isolation that often accompanies problem gambling.

Mental Health and Counselling

Compulsive gambling is recognised as a behavioural health condition. If you are in Bangladesh and struggling, consider speaking with a registered mental health professional or counsellor. The National Mental Health Institute (NIMH) in Dhaka provides psychiatric and counselling services. Your personal doctor can also provide a referral to appropriate support services in your area.

Financial Counselling

If gambling-related debt is a concern, speaking with a financial counsellor or advisor can help you understand your options and create a realistic recovery plan. Many banks in Bangladesh, including Dutch-Bangla Bank, BRAC Bank, and City Bank, offer financial counselling services to account holders free of charge.

Protecting Minors

Ready to Play? Stay in Control

baijid offers a world-class gaming experience — cricket betting, top slots, live casino, and fishing games — all backed by our full Responsible Gaming framework. Set your limits, know your budget, and enjoy the game the right way.